Subaru Outback Incident

The customer was not alleging any defect with the vehicle. According to the customer, the subject vehicle was proceeding westbound on [XXX] in Warrenville Heights, Ohio at 65 MPH when it was struck in the right-rear by another vehicle. During the standard accident questionnaire, the customer indicated that Adaptive Cruise Control and Lane Centering Function were both engaged at the time of collision. The customer is not alleging any vehicle or system defect, and the purpose of the initial call was to compliment the vehicle performance in the incident and inquire about body shop post-repair information. According to the Traffic Crash Report, the subject vehicle was traveling in the left-center lane when it was struck in the rear by a second vehicle. The second vehicle was traveling in the far left lane. The driver of the second vehicle stated that he lost control of the vehicle due to hydroplaning and struck the subject vehicle.