Subaru of America, Inc.

The customer is not alleging any defect with the vehicle. The customer was directed by a retailer to contact Subaru with a request for Goodwill Loyalty Purchase Assistance to be used toward the purchase of a new Subaru vehicle. According to the customer's statement, the subject vehicle was proceeding at 45 MPH in Cedar Park, TX when another vehicle pulled out in front of the subject vehicle and

The subject vehicle was travelling at an unknown speed on [XXX], Shallotte NC at approx. 12:30 AM on 11/[XXX]/2023 in a 55 MPH zone. In an accident questionnaire submitted 3/7/2023, the customer indicated that Adaptive Cruise Control (ACC) and Lane Centering (LC) were engaged. The customer alleged that his infotainment screen went blank and his Eyesight, auto braking, and other safety features wer

🔒 Narrative redacted by manufacturer (Confidential Business Information)

The customer is not alleging any defect with any ADAS related system. According to the customer's statement, the subject vehicle was proceeding southbound on [XXX] in the LH lane traveling at 67 MPH with adaptive cruise control (ACC) and lane centering (LC) engaged when a pickup truck entering the highway merged into the customer's lane of travel with an estimated spacing of less than 50 feet. The

According to the customer's statement, the subject vehicle was travelling eastbound on [XXX] at 74 MPH with adaptive cruise control (ACC) and lane centering (LC) engaged when a large pickup truck in front slowed down and customer's braking was not sufficient to avoid a crash. Based on the customer's description, the rear passenger, who was laying down across the rear seat with a dog, received seri

The California Highway Patrol Traffic Crash Report (TCR) indicates that the driver of the subject vehicle was travelling on [XXX] at a stated speed of 70 MPH in the LH lane approaching the second vehicle (van) which was traveling south in the RH lane. According to the customer's statement to Subaru, the customer had just changed lanes from the RH lane into the LH lane to pass the slower moving tra

During the initial telephone conversation, the driver's mother stated that her daughter was driving the subject vehicle on [XXX] North with lane assist engaged at the time of the incident. She claimed that the Eyesight system malfunctioned and caused the vehicle's wheel/tire to contact the curb/divider. During a subsequent telephone conversation with the owner of the subject vehicle and driver dur

🔒 Narrative redacted by manufacturer (Confidential Business Information)

The customer was not alleging any defect with the vehicle. According to the customer, the subject vehicle was proceeding westbound on [XXX] in Warrenville Heights, Ohio at 65 MPH when it was struck in the right-rear by another vehicle. During the standard accident questionnaire, the customer indicated that Adaptive Cruise Control and Lane Centering Function were both engaged at the time of collis

🔒 Narrative redacted by manufacturer (Confidential Business Information)