TOYOTA Corolla Incident

Entries in this report are based on unconfirmed allegations: On November [XXX], 2025, Toyota received initial contact from the mother, calling on behalf of her daughter. She alleged her daughter was involved in an accident where the cruise control on her 2024 Toyota Corolla got stuck and caused her to crash into a ditch. The caller believes there may have been a malfunction with the cruise control. As a result of the crash, the caller alleged that: the airbag deployed there were no serious injuries; and the vehicle was deemed a total loss by the insurance company. On January 9, 2026, Toyota completed a field report based on inspection of the subject vehicle. The field report contained EDR and PCS Freeze Frame Data (PCS FFD) from the crash event. The PCS FFD showed that dynamic radar cruise control (DRCC) and lane trace assist (LTA) were engaged in the recorded moments leading to the crash event. Based on the engagement status of level 2 ADAS in moments leading up to the crash, this report is now being made. The EDR data and PCS FFD confirmed the driver did not apply the brakes until 1.5sec before the airbag deployment. After the brake switch became ON, cruise control and lane centering turned off appropriately, and deceleration was observed consistent with the brake application. The loss of control experienced by the driver and subsequent damage are likely caused by the road speed traveled (50mph in a 35mph speed zone approaching a T-intersection controlled by a stop sign at the intersection) and timing of brake application (1.5 sec before airbag deployment) prior to going through the intersection and off the road. Therefore, this will be the final update for this incident. The customer provided a number for a case with the [XXX]: [XXX].