Volvo C40 Incident

Customer States: "Traveling south, [XXX] in Beckett Mass. lane departure on, cruise on, "pilot assist" on, vehicle hit on drivers side front after crossing center lane without warning. then vehicle hit on passenger front" 10-day Update for Report: 1422-3730-1: Vehicle was inspected on September [XXX], 2022. Data was downloaded from the vehicle at the time of the inspection. We are currently analyzing the data recovered. Monthly Update for Report:1422-3730-2: Pilot Assist limited the steering torque before the vehicle left the lane. This was because the lateral acceleration exceeded the limit. The vehicle could not steer enough to follow the lane with the available torque. Its important to understand that the functions are supplementary aids. They cannot manage all situations in all conditions. The driver is always responsible for ensuring that the vehicle is driven in a safe manner. The driver failed to take control of the vehicle when the vehicle Pilot Assist could not provide enough steering torque for the vehicle to stay within its lane.