HYUNDAI PALISADE Incident

According to the customer's email, the vehicle was being driven on a two-lane highway at an unspecified speed. The customer did indicate the Highway Drive Assist mode was on. The customer alleges that the vehicle left the lane of travel when driving a steep curved road, initiating a crash. Hyundai notes that the ODD of the Highway Drive Assist system is limited by certain environmental factors, such as weather and curvatures in the path of travel, requiring the driver to remain engaged at all times while operating the vehicle. Hyundai is attempting to gather additional details on the incident for a possible vehicle inspection. *10-Day Update* Hyundai is attempting to inspect the incident vehicle and download the EDR report for further analysis. *Monthly Update #1* Hyundai inspected the vehicle on October [XXX], 2021. The inspection and associated EDR report is currently under review. The results and assessment will be provided in the next monthly update and in the next monthly "deep dive" discussion with ODI. *Monthly Update #2 - Final assessment* Hyundai reviewed the traffic report and deduced that HDA could not have been engaged during the incident. HDA is only available for approved highways such as federal interstates. Hyundai also reviewed the EDR report and confirmed the driver entered the turn with Smart Cruise Control ("SCC") engaged at a set speed of 80 mph. The accelerator pedal was depressed throughout the event. The brake pedal was never depressed. Lane Following Assist ("LFA") engagement could not be confirmed however, a manual steering maneuver was performed approximately 2 seconds prior to the incident and the ESC engaged, indicating a vehicle slip. Hyundai deduced that the operator could have entered the turn at a high speed, realizing that the vehicle may not be able steer itself through the curve, and performed a significant steering maneuver in an attempt to center the vehicle within the lane, causing the vehicle to lose control. Hyundai notes that the HDA/LFA/SCC systems are not Level 2+ systems and are not designed nor marketed to provide complete "hands-free" driving to the operator. Drivers must be ready at all times with their hands on the wheel to insert themselves into a manual driving task. Hyundai has implemented driver attention warning systems that alert drivers up to 3 consecutive times if hands are not detected on the steering wheel for a brief period of time.