Nissan Rogue Incident

The information contained in this report is based solely on Nissan's understanding of the allegations received during Claimant's discussions with Nissan's Consumer Affairs representatives. On 7/[XXX]/2023, Claimant orally reported that she was crossing an intersection while using the ProPilot Assist (PPA) system, the system turned off, she had to apply "hard brakes," but the subject vehicle crashed into another vehicle. Claimant reported the subject vehicle was towed to a Nissan dealer. During a follow-up call on 7/[XXX]/2023, Claimant reported that the PPA disengaged automatically after the "alarm system went off for the brakes". The subject vehicle reportedly hit the rear of another vehicle. During a follow-up call on 7/11/2023, Claimant reported that she is alleging a defect with the engine caused the accident not the PPA. She reportedly has concerns with the PPA, but not related to this specific accident nor any accident in general. She reported that the PPA was not in use at the time of this accident. Nissan requested a vehicle inspection. On 7/18/2023, Nissan closed the claim file due to the lack of customer response via phone or email. As of 8/14/2023, the customer has made no further attempt to contact Nissan regarding the incident, and the investigation is considered closed at this time.